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The Daily Insight

Why is my email getting stuck in the outbox Outlook?

Author

William Smith

Updated on April 04, 2026

When a message gets stuck in your Outbox, the most likely cause is a large attachment. Click SEND/RECEIVE > Work Offline. In the navigation pane, click Outbox. Drag the message to your drafts folder, double-click to open the message, delete the attachment (click it and press Delete).

How do I stop an email from going to outbox in Outlook?

Uncheck the “Send mail items” box in the Account Options section and then click “OK” to stop Outlook from sending emails.

Why are emails queued in outbox?

Reasons Your Email Might Be Queued You’re low on storage space – a queued email may just be a case of running out on storage space. You may have hit the threshold limit – and this could be any threshold: too many emails sent, size of attached files, or too many outgoing emails.

What is the difference between outbox and sent in Outlook?

The Sent folder is very different from the Outbox folder; sent folder stores all the mails that are successfully delivered and received by the recipient or recipients, whereas Outbox refers to a location where emails stay temporarily until they are being successfully delivered.

How do I recall an email in outbox?

You click “Send” and instantly realize it was a mistake. The email isn’t in your outbox anymore. What do you do?

  1. Open your sent item into a new window.
  2. Click the Actions button in the Move section.
  3. Select Recall This Message.

What happens if you delete an email in your outbox?

If the message is stuck in outbox -it means its not sent-So if u delete it -it should not go to the recipient .

Where is Outlook outbox?

The Outbox folder is listed in the left pan of the Outlook program dialog box and is accessible by clicking on the folder’s name.

How do I recall a delayed email in Outlook?

So how do you recall an email in Outlook?

  1. Open your Sent Items folder.
  2. Double click on the email you want to recall.
  3. Under the Message tab, click on Actions in the Move folder at the top.
  4. Click on Recall This Message. (
  5. A pop-up message will then appear.
  6. If you want to create a replacement message.

How do I override a delayed email in Outlook?

If you want to override this delay for a specific email you can do this by clicking on the Send/Receive button in Outlook and it will send the email immediately. This option creates a rule to defer sending an email for a specified number of minutes. It does not affect how often you receive emails.