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The Daily Insight

Why did CommBank give me $50?

Author

Christopher Harper

Updated on April 04, 2026

“We have made a $50 goodwill payment to customers who were significantly impacted by recent technology outages in the last week, a CBA spokesperson said on Friday. “We’re very sorry about this and to apologise we have made a goodwill gesture payment into customer accounts who have been significantly impacted.

Why did I get a refund from CommBank?

Why is CommBank providing a refund? A review of records has identified an issue where some customers may not have received all of their policy documents, as the postal address on file for the customer was a Branch address or other CBA office address (Branch Address), and not the customer’s postal address.

Has Commonwealth Bank get OSKO?

PayID is a service provided by Osko which is available within your CommBank app. It makes sending and receiving money from your bank account that little bit easier.

How do you use NetLock?

Activating your NetLock USB device

  1. Write down the serial number on the back of your NetLock USB device and insert your device into a USB port on your computer.
  2. Find and open the NetLock drive using File Explorer (Microsoft) or Finder (Apple).
  3. Log on to My Security Centre using your CommBiz credentials.

Is everyone getting 50 CommBank?

It’s understood the $50 is being handed out as a gesture of goodwill, according to a CBA spokesperson who told the Sydney Morning Herald the payment was a “small gesture to those customers over the weekend who couldn’t access their payments, so that would be primarily those people who couldn’t get their wages on …

How do I get free money CommBank?

Get started

  1. Log in to the app, go to For You and select CommBank Rewards.
  2. Activate your rewards.
  3. Redeem using your eligible debit or credit Mastercard at participating stores.

Is refund scamming illegal?

Refund theft, also known as refund fraud, refund scam or whitehouse scam, is a crime which involves returning goods ineligible for refund to a retailer in exchange for money or other goods. The goods returned may have been acquired illegally, or they may be discarded damaged goods.

Can you get your money back if you get scammed Commonwealth?

You’ll need to contact us within 30 days of the date of the statement which shows the transaction you’re disputing. If you don’t, we may lose any chargeback rights we have under Mastercard and Visa scheme rules.

Does me have OSKO?

ME customers are currently unable to receive PayID payments from financial institutions that use OSKO-only payments. In this instance, ME customers can instead be paid via their BSB and account number.

What is a NetLock device?

NetLock device A USB security device that secures your connection to CommBiz every time you log on. Designed to be used alongside existing CommBiz security tokens. Portable, easy to use and requires no additional software.

What is NetLock?

Netlock (a qualified Certificate Authority in Hungary) has applied to. add the “NetLock Arany (Class Gold) Főtanúsítvány” root certificate. and enable all three trust bits.

Where can I find CEBA in NetBank?

Ceba lives in the chat tab in NetBank or in the Ceba icon at the top right corner on the CommBank app home screen. Ceba is ready to answer your question or point you in the right direction if you need to speak to someone.

What is NetBank and how does it work?

NetBank is a secure, online place for you to manage your business finances. The tools, support and products in NetBank make it easier for you to do business the way you want. Already have an account with us?

How can CEBA help you?

Ceba can answer a range of your day-to-day banking questions, show you how to do your banking online and point you in the right direction if you need support. As a virtual assistant, Ceba is quick, responsive and there whenever you need help. Nothing replaces the human touch though – and Ceba knows that.

How can I avoid having to call CEBA to get support?

To avoid having to call us, ask Ceba to guide you on support options that might be available. What is Ceba? Ceba (see-bah) is a trained chatbot that can give you instant support online, so you don’t need to call us or visit a branch.