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The Daily Insight

How do I contact NCL customer service?

Author

Caleb Butler

Updated on April 05, 2026

  1. Log in.
  2. 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969.

How long does it take to get a refund from Norwegian Cruise Line?

Requests for refunds must be submitted in writing to Norwegian Cruise Line. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3 to 4 weeks.

How do I complain to Norwegian Cruise Line?

Click here to submit any post-cruise feedback.

  1. Phone+27 21 200 6586. Call Guest Relations – After your cruise.
  2. Postal AddressNorwegian Cruise Line Guest Relations, 7665 Corporate Centre Drive Miami, Florida 33126.
  3. Hours of Operation. Mon-Sat: 9am – 5:30pm ET.

Are NCL cruises still operating?

Update 10: On January 19, 2021, Norwegian Cruise Line announced a further suspension on operations. The fleet will now remain on hold until May 2021 while the cruise line continues to work on the safe return to sailings.

Where is the headquarters of Norwegian Cruise Line?

Miami, FL
Norwegian Cruise Line/Headquarters

How do I contact the Norwegian Cruise Line CEO?

Harry Sommer | President & CEO, Norwegian Cruise Line | Norwegian Cruise Line Corporation | Email Id | Direct Dial

  1. Name. Harry Sommer.
  2. Title. President & CEO, Norwegian Cruise Line.
  3. Email. [email protected]

Why is it taking so long to get my cruise refund?

“There might be some small pockets of refunds that are still in process, and those are due to some back-end technical glitches where the refunds were stuck in a queue that we could not see, so we have had to go in and manually pull, sort and process them,” a Carnival Cruise Line spokesperson told Cruise. blog.

Has NCL Cancelled April 2021 cruises?

Norwegian Cruise Line Holdings (NCLH) announced it has cancelled its April 2021 cruises. The cruise brands, Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises, will now not be able to sail through April 30, 2021.

How do I complain about a cruise line for results?

The easiest way, according to Jennifer Gartlan, deputy director of CADRS, is to send a fax (202-275-0059) or email ([email protected]) explaining the nature of the complaint, how you hope to be compensated (e.g. a specific dollar amount or free cruise), cruise details and names of everyone involved.

Is NCL cruising in 2021?

According to a press release, Norwegian Cruise Line plans to set sail beginning summer 2021 with voyages from New York, Los Angeles, Port Canaveral and Miami and the line announced that the Norwegian Encore will debut in Alaska this summer in place of Norwegian Bliss.

Are cruises still happening?

Cruises have been back in business in North America since last month — but operations are still far from normal.

Is NCL owned by Carnival?

Both Carnival Corporation and RCCL are public corporation with shares traded on the stock exchanges. The third largest cruise line is Norwegian Cruise Line Holdings Ltd. Within its Prestige Holdings subsidiary, NCHL owns the luxury brands Oceania Cruises and Regent Seven Seas Cruises.

How do I contact Norwegian Cruise Line?

Phone Number of Norwegian Cruise Line Contact is 1-866-234-7350 . Norwegian Cruise Line, popularly known as Norwegian is the US based transportation company that engages itself in the operating business of cruise ships.

What is the phone number for Norwegian Cruise Lines?

Norwegian Cruise Lines Customer Service Phone Numbers. Norwegian Cruise Lines Toll Free: (866) 625-1164. Customer Service: 1.866.234.7350. Emergency Number: 1-888-627-4477. Vacation Package Bookings – 0845 201 8908.

What is the Norwegian Cruise Line?

Norwegian Cruise Line. Norwegian Cruise Line is known for its fun, laid-back ambiance and inventive “freestyle cruising” concept, which promotes no enforced dress codes, no fixed dining times and comes with a plethora of onboard entertainment and family-friendly activities.