How do I call ASIC?
John Peck
Updated on April 05, 2026
Online services For ASIC Connect services and for all general enquiries, please ask a question online or call 1300 300 630.
How can I email ASIC?
You can email the form to [email protected]
What is ASIC email address?
@asic.gov.au
Feedback on our website. For website content issues (including broken links) or to make general comments and suggestions about usability email [email protected]
How do I contact ASIC Connect?
Before you can link information about your licence to your ASIC Connect account, you will need to request an ASIC key….Requesting an ASIC key over the phone.
| Step | Title | Description |
|---|---|---|
| 1 | Phone our Customer Contact Centre | 1300 300 630 Hours of operation: Mon – Fri 8.30am to 5.00pm (local time) |
How do I get a refund from ASIC?
You can contact us online to request a refund of any payments made using cheque or Post Billpay. Include the following details: the entity name that the payment was made to and their ACN/ABN. contact details (full name, phone number, postal address, and email)
How much are ASIC late fees?
If you lodge a document late or don’t pay the lodgement fee, a late fee may apply: Lodgement or payment up to one month late—$83 late fee. Lodgement or payment over one month late—$344 late fee.
What is my corporate Key ASIC?
A corporate key is a unique 8-digit number linked to a specific company. A corporate key is like the PIN for a bank account and is used to keep your company information secure. Your company has only one corporate key. To update your business name details, see our ASIC key page.
How do I renew my business name with ASIC?
You must have received your business name renewal notice to renew your business name….Select the ‘Lodgements & Notifications’ tab at the top of the screen.
- Select the business name you want to renew.
- Select the ‘Renew business name’ transaction from the drop-down list.
- Select ‘Go’ to continue.
What happens if I don’t pay my ASIC fees?
How long should it take for a company to refund money?
A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank. You might be wondering why your purchase goes through immediately, but the refund takes longer?
